Initial assessment of case on receipt to ensure all required information is present, ensuring anything further is requested where needed.
To research suitable products based on client(s) circumstances and requirements in order to allow an adviser to make a recommendation within both an Independent and Restricted proposition. Also to provide the adviser with evidence of research using the company’s chosen software and via any other relevant sources of information i.e. fund information, pension comparison, exchange comparison.
Obtain personal illustrations, key features document, application forms and any other relevant information to aid the sign up of business. Provide a complete audit trail from the software system to justify product selection.
Offer research services to advisers for specialist cases where the client may have niche requirements that are unusual i.e. Health, Tax etc.
Prepare the draft recommendation report for sign off by the adviser.
Oversee record keeping by administration regarding locations of letters of authority and research requests so as to ensure every piece of research can be found at any stage of the process.
Tools & Equipment necessary for job
Various industry software - Including Capita Fusion full suite of products, Exchange, O&M and
Financial Express Analytics
Level 4 or Paraplanning equivalent to work towards Level 4 once in the role.
2-3 years previous experience within Paraplanning is essential.
Previous knowledge of the Insurance/Financial Services Industry is essential.
An understanding of the sales process and how advice is provided to clients within a compliance driven business.
An understanding of independent versus restricted advice
Good keyboard skills
Practical experience with Word, Excel and Database applications
Knowledge of research software, including Capita Fusion, O&M, Financial Express Analytics
Experience of Intelligent Office CRM is desirable
Good communication skills
Up to date knowledge of financial services providers and products